1. Refunds
We offer refunds only in the following cases:
- If the course or service does not match the description provided.
- If you encounter technical issues with accessing the materials that are not resolved within a reasonable timeframe.
- If you are dissatisfied with the quality of the content and request a refund within 14 days of purchase.
How to request a refund?
- To request a refund, please contact our support team through the contact form on the website or by email within 14 days of purchase.
- Provide your order number and the reason for the refund. We will aim to resolve your issue as quickly as possible.
2. Services Not Eligible for Refund
- Once you have accessed the course or lessons, a refund is not possible if the course has been partially or fully completed.
- Services related to individual consultations or assignments are also non-refundable once you have started using them.
3. How will the refund be processed?
Once your refund request is approved, the funds will be returned to the same payment method used during the purchase. The refund process may take up to 7 business days depending on the payment system.
4. Your Expectations
We expect that you will adhere to all terms of use for our website and materials. If you encounter any issues, our friendly and professional support team is always ready to help resolve any questions.
5. Notes
We reserve the right to modify or update our refund and returns policy. All changes will be published on this website.